This is where you should answer the most common questions prospective customers might have. It’s a good idea to cover things like your return policy, product warranty info, shipping and returns, etc. Check out the examples below.
What’s your 12 month warranty cover?
Our 12 month warranty covers for a hive which has failed to ‘requeen’. This means for whatever reason, your hive’s queen has died or been unproductive. In this instance, we will replace your hive free of charge.
There are some provisos around this:
- That you have located your hive according to instructions provided at the time of purchase;
- That you have not opened your hive within that 12 month period;
- That there are no signs of pests.
I have only a small urban yard, can I still keep stingless bees?
Studies have shown that Australian native stingless bees thrive more so in urban environments than in rural environments. This is because there is usually a diverse smorgasbord of flowering plants, trees and shrubs within localised areas for them to forage. As long as you have a secure position to place them where they will get morning sun until around 10am (see where should I locate my hive).
Can I ring you if I have any questions?
Of course! Part of purchasing a colony of bees from us is learning about them and growing your own bee-keeping knowledge. If you have any questions, concerns or comments about your bees, don’t hesitate to message us, email us or give us a buzz.
